Bob Garfield, Host, On The Media
Bob Garfield is the co-host of On the Media
For the past almost 28 years, I have been calling "1984" the best commercial ever made. Not that this is a controversial position; Ridley Scott's Super Bowl tour de force is often so cited, because it so dramatically defined the new Macintosh computer and the entire Apple brand. The IBM PC was hardware for the masses of conformists and brainwashed drones; the new Mac was a tool of liberation for the heroically independent thinker. The message, in essence: Pick a side -- you can be under the thrall of some hectoring, bellicose Big Brother, or you can join the partisan struggle with that chick in the track shorts and t-shirt.
Perfect marketing that was. Sure, the commercial was breathtaking, but more important was the extraordinarily enduring us-against-them message. The result was the culting of the brand. People didn't buy Apple products; they bought into the Apple ethos. Even as the enemy morphed from IBM to Microsoft and now, increasingly, Google, Apple wasn't just a company. It was a movement.
So, for all of the above reasons, I placed Apple on the shortlist of the greatest advertising campaigns ever, (along with Marlboro cigarettes, Absolut vodka, Nike, diamonds, Coca-Cola and Volkswagen). I have written endlessly on the subject and explained it to countless audiences for decades. But here's the strange thing: Until recently, I had failed to notice the central genius behind the Apple ethic.
It was true.
Not just shrewd, not just potent, but literally true. Yeah, so admirable was the advertising for understanding the iconoclastic psychology of the audience and for flattering random graphic designers as heroic subversives, I never noticed that the positioning was rooted in reality. Steve Jobs was a bona fide liberator. A revolutionary. A visonary leader. First, he liberated his customers from DOS. Then from Windows. Later he would use digital technology not to speed up and quicken cell animation, but to Pixar it into near irrelevance. Then, with the iPod, he consigned the recording industry and much of terrestrial radio into similar near oblivion. His iPhone revolutionized the handheld world and his iPad is only just beginning to alter publishing on a grand scale. And with each such effort, he pried the thumb of some Big Brother-like monopolist off our slavish selves. He wasn't merely a canny psychologist with an eye for design. He was Moses in a turtleneck.
Back in 1985, when John Sculley and the Apple board basically fired Jobs from his own company, they were disgusted that he had lefts billions of dollars on the table. First, unlike IBM and Microsoft, Jobs had decided against licensing the Apple operating system to other manufacturers, thus discouraging outsiders from developing software apps, which in turn limited the brand's appeal beyond the aforementioned cultists. And he seemed uninterested in foreign markets, or any market that required him to cleave to market tastes. His was interested only in developing better stuff, and willing to cede 90% of the market to Big brother along the way. "It's not the consumer's job to know what they want," he famously asserted.
But then, lo and behold, the market caught up with his vision. In succession, the Mac and Pixar, iPod and iPhone were so disruptive to the status quo that they attracted consumer desire far beyond the core Apple diehard. The consumer didn't know what she wanted, but she knew it when she saw it. And she used it, like the babe with the track-and-field hammer in the "1984" spot, to send Big Brother up in smoke.
I take no joy in Steve Jobs's passing, but in a way it saves us from a certain kind of worry. With the ascendency of the iPhone and the iPad, and the expanding app universe that bit by bit is displacing the Worldwide Web itself, and the runaway growth of Apple, there was the very real chance that Jobs himself would have morphed into Big Brother. And, then...
Well, it's hard to imagine what then.
Comments [9]
"there was the very real chance that Jobs himself would have morphed into Big Brother. And, then...
Well, it's hard to imagine what then."
Is that not what happened already? Apple/Jobs was perhaps a marketing genius but technologically I know of no Apple products that were truly revolutionary, Jobs took what others had invented and turned it into a gold mine - and nothing wrong with that, in fact that is all good and well but I'm not going to pretend that Jobs was "innovational" with Apples graphical user interface in 80's or iPhone in 2000's when the fact is that all those products were simply copied.
Apples walled garden approach then again - there is nothing "anti big brother" in limiting the end users options on how to use their product. There is nothing good in a system that takes loads of open source products and creates proprietary products more closed than IBM & Microsoft together ever has - not only that but even in case of GPL licensed projects Apple had to be forced to return their work to open source community, and then after ~20 years of growing from other peoples ideas suddenly becoming one of the biggest (in money at least) companies on planet taking part on attacking other companies for doing exactly what made them rich, or at least accusing them for that.
No boys, when it comes to freedom you have to turn your head pretty much 180 degrees away from the walled gardens. Just because it dresses like a new age wannabe hippie does not mean it doesn't smell like gray suit in late 80's IBM office building.
Jeez, drink the kool-aid much? This is the post that made me stop reading and listening. Right, you are so anti-establishment because of the product you use. Good grief.
I thought that On The Media would have a story about how there seemed to be mass weeping and wailing over Jobs' death and how little critical comment there was. I wouldn't cry if I owned a Chrsyler and Lee Iacocca died.
I want to get credit for saying this first:
"What would Steve Jobs do?"
Best analysis of Jobs' impact on us and on our culture I've heard so far. Thank you, Bob.
that was the best tribute to Steve Jobs I have heard. Brilliant!
Bob, this is a V E R Y good tribute for Steve. I am sure you have done a surgery to figure our what's cooking in this genius's mind.
For those who read, slowly though, this is Arstotleian!
May your brain be always this sharp!
This is the craziest piece of uncontrolled hagiography I've read on this subject yet, and Bob Garfield has serious competition! Liberated us from Big Brother? WHAT ARE YOU TALKING ABOUT GARFIELD? Get just the least bit of a grip on yourself!
Well, judging by the way Macs were being used off the shelf by 1985, according to this interview, Jobs may have already become Big Brother, if inadvertently. And he wasn't even 30 yet!
http://www.redmondpie.com/steve-jobs-interview-in-playboy-1985/
Leave a Comment
Register for your own account so you can vote on comments, save your favorites, and more. Learn more.
Please stay on topic, be civil, and be brief.
Email addresses are never displayed, but they are required to confirm your comments. Names are displayed with all comments. We reserve the right to edit any comments posted on this site. Please read the Comment Guidelines before posting. By leaving a comment, you agree to New York Public Radio's Privacy Policy and Terms Of Use.