Smooth Operator

Friday, March 10, 2006

Transcript

For years, even when it was a near monopoly, AT&T managed to do the impossible with a surprising degree of success. It managed to convince us that a huge corporation could be our friend. But despite its pioneering command of public relations, its omnipotence was never far from view. Claude Fischer, author of A Social History of the Telephone, and Lily Tomlin's erstwhile operator Ernestine guide Brooke through a century of the long arm of Ma Bell.

Leave a Comment

Register for your own account so you can vote on comments, save your favorites, and more. Learn more.
Please stay on topic, be civil, and be brief.
Email addresses are never displayed, but they are required to confirm your comments. Names are displayed with all comments. We reserve the right to edit any comments posted on this site. Please read the Comment Guidelines before posting. By leaving a comment, you agree to New York Public Radio's Privacy Policy and Terms Of Use.