March 20, 2009

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Friday, March 20, 2009

The AIG outrage-off, thousands of doctors are organizing to keep patients from writing online reviews and reputation protection on the web.

Get Ready, Get Set ... Outrage!

It seemed as though politicians and pundits were trying to out-outrage one another in response to the AIG bonus revelation. Meanwhile, in the wake of the Jim Cramer-John Stewart outrage showdown, CNBC came under more fire for its brand of financial coverage. The New York Times’ ...

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Papers, Guns and Databases

Should gun ownership be a private matter? After a Memphis newspaper put a searchable database on its website of all people licensed to carry a hand gun in Tennessee, the NRA went ballistic. The paper’s editor Chris Peck says the database is a legal, not to mention profitable, ...

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Star Search

Online reviews are nothing new but few sites are as popular or powerful as Yelp, which launched in 2004. Now used by millions of people, Yelp's five star system can make or break a business. Co-founder Jeremy Stoppleman talks about the site's evolution.

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Cry for Yelp

Given Yelp's immense popularity, a particularly harsh review can leave business owners feeling stunned and powerless. So one San Francisco restaurant decided to confront its worst reviews by emblazoning them on T-shirts. Delfina Restaurant owner Craig Stoll talks about running a restaurant in the age of ...

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First, Do No Harm

If you think your doctor has cold hands or worse, has made a mistake in your medical care, what better place to sound off then an online review site. There are dozens of such sites, but now doctors are fighting back. Dr. Jeffrey Segal, founder of Medical Justice, ...

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Smirch Engine

There’s a name for how cruel people can get given a little anonymity on the internet. It’s called “online disinhibition effect” and the resulting venom can ruin your day or worse, destroy your good name. Bob looks at the fraught relationship on the web between reputation, privacy and ...

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