The Thorny World of Online Comments
Friday, December 30, 2011
Last month, The New York Times overhauled its online commenting system in an attempt to create a more engaging comment section. Many websites aspire to have an interesting, relevant and user-friendly comment space, but few have successfully figured out how to do it. Bob speaks to The Atlantic's Rebecca Rosen, who says that more than a decade in, online comments continue to be terrible.