Creating an interesting comment space can take a lot of time and energy. Bob speaks to The Atlantic senior editor and blogger Ta-Nehisi Coates about his approach to internet comments and his own heavily moderated comment section.

Last month, The New York Times overhauled its online commenting system in an attempt to create a more engaging comment section. Many websites aspire to have an interesting, relevant and user-friendly comment space, but few have successfully figured out how to do it. Bob speaks to The Atlantic's Rebecca Rosen, who says that more than a decade in, online comments continue to be terrible.