Kafkaesque Nightmares

On The Media

Healthcare.gov:You Can Be Mad Now

Tuesday, October 08, 2013

Ah, last week. We were so young. So naive. Seven days ago I wrote about how conservatives who were jumping up and down with excitement about bugs in the Healthcare.gov rollout were getting ahead of themselves. I argued that any massive tech rollout is bound to have errors. It was just too early to say whether Healthcare.gov's problems were nature (bad design) or nurture (good design that was temporarily failing because of sheer demand).

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