Uber

On The Media

The Customer Isn't Always Right

Friday, April 25, 2014

Users of the app-based car service Uber probably already know that passengers get to rate their drivers after a trip. But they might be surprised to discover that the drivers are rating passengers too. Manoush speaks with Uber driver Ganu Salami about the passenger rating system, and with University of Denver law professor Nancy Leong about its potential to be discriminatory.

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